BSB42015 Certificate IV in Leadership and Management

Nationally Recognised Qualifications in Leadership and Management. Course delivered by specialist accredited trainers.

This course is the essential ingredient for the effective development of up and coming supervisors and managers.


Training Format Workshop/Classroom
Course Fee $3,500.00 or NSW Government Smart and Skilled $1580-$1850* conditions apply
Duration 11 Workshops + Assessment & Interview

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We can come to you.
This course can be conducted on your site. Please contact us for details.

Nationally Recognised Qualifications in Leadership and Management delivered by specialist accredited trainers in Newcastle, Hunter and Central Coast.

*This training is subsidised by the NSW Government

Traditional workshop delivery at Forsythes Training or a dedicated event at your workplace, with Student Support Days to provide one on one guidance. (See public scheduled dates below, also includes access to online materials).


Training Format Blended
Course Fee $4,000.00 This course is GST free
Duration Maximum 24 Months

Ideal for participants with limited time and some management experience. Choose workshops that meet your needs, access our online interactive learning materials or attend our Student Support Days.

Qualifications in Leadership and Management are the most popular qualification in Australia and an essential ingredient for the effective development of up and coming supervisors and managers.

What is the BSB42015 Certificate IV in Leadership and Management qualification?

This qualification replaces the Certificate IV Frontline Management it reflects the role of individuals working as developing or emerging leaders and managers in a range of enterprises.The NEW qualification incorporates more concepts around leadership and how to provide guidance and support to others. Participants in the qualification are responsible for not only their own performance but have accountability for organising and monitoring the output of their team

Qualification Rules

This qualification is made up of 12 units of competence, consisting of 4 core units and 8 elective units.

Publicly Scheduled Programs

Forsythes Training Publicly scheduled program is comprised of the following units:

Newcastle Dates

Units Current Intake Next Program Dates
Cluster 1 Management


3 Days
28th June
1st July
7th Aug
20th February 2020
16th March 2020
23rd April 2020
Cluster 2 Leadership

3 Days
6th Sept
26th Sept
15th Oct
20th May 2020
17th June 2020
6th July 2020
Cluster 3 Team Development


2 Days
5th Nov
5th Dec
31st July 2020
10th August 2020
Cluster 4 WHS, Meetings and Operational Planning

2 Days
17th Jan 2020
3rd Feb 2020
31st August 2020
21st September 2020
Cluster 5 Risk and Complex Documents


1 Day
24 Feb 2020
12th October 2020

The Forsythes assessment strategy for this course is a dynamic process designed to ensure participants have a range of opportunities to demonstrate their understanding and application of the key management concepts of the course. The key focus is that the assessment is realistic to workplace application. There are four (4) Assessment Strategies that will be adopted and each have a range of assessment methods.

The Project –Participants will be required to identify an improvement project that they would like to plan, implement and review in the workplace. They will be required to gain management support for the project and establish a project team to lead through the implementation of the project.

In tray Activities – This is primarily a planning task and incorporates a range of activities that need to be completed during the course and time allocated. They form part of the assessment. Some activities require more work than others and you will need to plan the completion of these activities. This involves Knowledge Questions, Case Studies and the development of Business documentation. Knowledge Questions – designed to ensure participants have a solid understanding of the underpinning knowledge of management principles required for this level of application in the workplace.

Role Plays – A role-play exercise is an assessment activity in which participants act out an imaginary scenario that closely mirrors a situation that could occur in the job they have applied for. There are four (4) Role Plays in this program that address the following areas;

  • Recruitment
  • Coaching
  • Mentoring
  • Brief performance discussion
  • Conflict Role Play

Case Studies/Group Activities – Case studies are stories. They present realistic, complex, and contextually rich situations and often involve a dilemma, conflict, or problem that one or more of the characters in the case must negotiate. There are several Case Studies and Group Activities in this program on the following topics;

  • Detailed performance discussion
  • Group decision making/presentation
  • Leadership Activity / Role Play

Management Interviews –Participate in a Management Interview where you will be required to provide specific examples of how you showed leadership in your work role or a project that you have managed.

For further information on Leadership and Management training, please contact our office on 02 4922 0122 or email

Forsythes Student Information Handbook click here to access.

The Student Information Handbook covers the following topics:

  • Welcome
  • Company profile
  • Student registration process
  • Student Induction
  • Student records and information
  • The assessment process and policies
  • Rights, responsibilities and standards
  • Student Feedback
  • Recognised Prior Learning (RPL), Recognised Current Competency (RCC), Direct Credit Transfer (DCT)
  • Appeals Process
  • WHS Policies and Procedures
  • Forsythes Training Guarantee

Forsythes Training provides instructor led computer training on the Microsoft Office and Adobe range of applications. We service Sydney, Newcastle, the Hunter Valley, Lake Macquarie, Central and Northern Coasts of New South Wales (NSW) Australia.With our mobile training room we can provide a range of courses on-site at your premises.

Course Bookings

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Course Booking Form (PDF)

Course Booking Form (Word)


Further Course Information

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