Forsythes Training helps business pivot during COVID-19 & beyond

Forsythes Training’s innovation during the Covid-19 pandemic has been featured in the business publication, Hunter Business Review.

Forsythes Training helps business pivot during COVID-19 and beyond

Hunter Business Review – June 2020 edition

Hunter businesses are wisely continuing to invest in training to pivot their businesses to survive and grow during Covid-19 and beyond according a leading, Hunter based, registered training organisation.

Forsythes Training CEO, Chad White, said his businesses is continually innovating its training delivery program to better serve students and corporate clients. Mr White, fellow hands on Director, Julie Carroll, and their team of trainers developed a virtual classroom delivery strategy that continues to adapt to meet changing conditions and client needs.

Training for key nationally registered qualifications, as well as short courses and customised programs, went online using Zoom from March. Courses are being progressively added. Mr White said the popular Certificate IV in Training and Assessment will be available entirely via Zoom from July.

But, with restrictions easing, the training company is pivoting again. Face to face training is resuming with reduced class sizes, room reconfiguration, temperature checks on arrival, and other protocols to enforce social distancing and hygiene regulations. Mr White said training will be in “synchronised rooms” to provide virtual and face to face training concurrently.

“We’re providing more flexibility for students and businesses – with students deciding the delivery method while keeping groups of co-workers together,” Mr White said.

“Regardless of where they are, students can see, hear and contribute to classroom conversations, including asking questions, doing group work, and presenting to the entire class,” he said.

“The new set up also allows one of our TAE40116 expert trainers to deliver content and assess students to in the virtual classroom from her new home base in Washington DC.”

Mr White said there was much work behind the scenes but the new delivery modes have been seamless. He said many clients saw training through the pandemic as a strategic and productive thing staff could do while business was slow and staff were in isolation.

“The world of business has changed forever and smart businesses know they need to skill their workforce to a new way of working. Leadership, change management, project management and computing are some of the critical skills for business recovery and ongoing success. We’re also seeing big demand for courses such as emotional intelligence as well as mental health and resilience.”

As a NSW Government Smart and Skilled training provider Forsythes Training is able to access government subsidies for some training.

For information on available training and subsidies visit

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