Client case study

Forsythes Training is helping leading Australian community housing provider, Compass Housing, make mental health training mandatory. It requires new staff to complete the Mental Health First Aid course within the first six months of starting work and all staff to undertake the training every three years.

Before Progress Rail acquired Downer Rail Freight in January 2018, the business went through some tough times and there were a number of job reductions and a number of redundancies. It was after this point that Downer started to invest in leadership training.

Progress Rail has made it a priority to upgrade the its workforce's training and assessment (TAE) skills.
TAE upgrades for compliance and quality
For Senior Regional Human Resources Manager, Dave Wilson, the reason is two-fold -  compliance and quality.

A local Council will save $200,000 by using the State Government's Local Government Skills Strategy to train its entire workforce in customer service. 

Snowy Valleys Council engaged Forysthes Training to run the customer service program. We will effectively deliver the training for free because we got the Council funding through the Strategy.