ICAM Lead Investigations Training Online

This online course is designed to help students understand and apply the ICAM (Incident Cause Analysis Method) investigation methodology.


Area of Learning — ICAM Lead Investigations Training Online

Why Study Online?

  • ZERO travel and flexible course delivery; complete this course online from home or at work.
  • Study according to your schedule with 24/7 access to online course content.
  • Fully equipped virtual classrooms. Attend real-time virtual classes with a certified trainer.
  • Participate in interactive learning experiences.
  • Feel supported through your studies with our dedicated Student Support Days to provide one on one guidance.

Rather study face-to-face? Check out our ICAM Lead Investigations Training Course for more delivery options.

Learning Outcomes:

  • Building an effective investigation team
  • Investigation process
  • Barriers to effective incident reporting and investigation, and how to overcome them
  • Effective tools for information-gathering and classification
  • Reconstructing timelines
  • Concepts of multiple causation and root cause analysis
  • Structure and content of effective investigation reports
  • Effective recommendations/corrective actions
  • Interpersonal communication and active listening
  • Interviewing skills
  • Analytical skills based on models of multiple causation and root cause analysis
  • Data gathering and classification

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