ICAM Lead Investigations Training Newcastle

This course will help you understand and apply the ICAM (Incident Cause Analysis Method) root cause investigation methodology.


Area of Learning — ICAM Lead Investigations Training Newcastle

Face-to-Face Delivery:

  • Learn from certified trainers with real-world experience. 
  • Participate in interactive learning experiences.
  • Feel supported through your studies with our dedicated Student Support Days to provide one on one guidance.

Rather study online? Check out our ICAM Lead Investigations Training Course for more delivery options.

Learning Outcomes:

  • Building an effective investigation team
  • Investigation process
  • Barriers to effective incident reporting and investigation, and how to overcome them
  • Effective tools for information-gathering and classification
  • Reconstructing timelines
  • Concepts of multiple causation and root cause analysis
  • Structure and content of effective investigation reports
  • Effective recommendations/corrective actions
  • Interpersonal communication and active listening
  • Interviewing skills
  • Analytical skills based on models of multiple causation and root cause analysis
  • Data gathering and classification

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