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About this course
ICAM lead investigators are an asset for any organisation wanting to maximise learning from adverse events, to avoid reoccurrence, and to improve future resilience to hazards.
This course introduces best practice in incident investigation and teaches practical skills for you to apply in your workplace.
All participants receive access to our eLearning website with Incident Investigation Template and Digital Participant Guide.
Why Study Online?
- ZERO travel and flexible course delivery; complete this course online from home or at work.
- Study according to your schedule with 24/7 access to online course content.
- Fully equipped virtual classrooms. Attend real-time virtual classes with a certified trainer.
- Participate in interactive learning experiences.
Rather study face-to-face? Check out our ICAM Lead Investigations Training Course for more delivery options.
Who should attend
This course has been designed for employees in any industry who work in:
- Safety
- Operational
- Maintenance
- Supervisory
You may currently participate in health and safety investigations and are aiming to become an ICAM investigator involved in more complex events. We prefer candidates to have some general knowledge and experience of incident investigation.
Learning Outcomes
After completing this course, you’ll have knowledge and practical skills in:
- Building an effective investigation team
- Investigation process
- Barriers to effective incident reporting and investigation, and how to overcome them
- Effective tools for information-gathering and classification
- Reconstructing timelines
- Concepts of multiple causation and root cause analysis
- Structure and content of effective investigation reports
- Effective recommendations/corrective actions
- Interpersonal communication and active listening
- Interviewing skills
- Analytical skills based on models of multiple causation and root cause analysis
- Data gathering and classification
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