Hunter Water

Good News Story — Hunter Water and Forsythes Training.

Hunter Water have formed a strong partnership with Forsythes Training in 2015 to offer a Leadership Program to 107 leaders across all operational and corporate business areas.

The Smart and Skilled Program has enabled Hunter Water to deliver this opportunity to upskill, accredit and grow various levels of leaders; strengthening leadership experience and capability across Hunter Water, enabling leaders to achieve qualifications in Certificate IV and Diploma in Leadership and Management.

An array of feedback has been given by some of the students, from leaders who oversee maintenance crews, to leaders in corporate business related areas, highlighting that the program has provided leadership tools and techniques to have difficult conversations and reinforce feedback to teams, along with raising critical business improvement ideas.

The Smart and Skilled benefits have enabled a large number of leaders from Hunter Water to benefit from experiencing a program which engaged Executive and Senior Leadership presence and involvement; aligning with Hunter Water’s Leadership Framework and strategic priorities.

The opportunity to access Smart and Skilled funding was an enormous benefit as we truly value training our people but like many organisations are under huge cost pressures as we work towards our productivity challenges.

We hope to continue to work with Training Services and Forsythes training to develop our people into the future.

The "Diploma of Leadership and Management has to date been very satisfying + beneficial. The quality of training resources (teaching and venue) is first class and has engaged the company specific attendees to focus on course subject matter aligned with our respective roles within Hunter Water. The experience and presentation skills by our teacher, Ross Grace have been extremely beneficial to the class.

Rodney Cade

Manager Customer care and complaints

I have found the Diploma of Leadership and Management beneficial in my current role in Hunter Water. It has provided me with necessary tools to manage staff and allocate relevant project tasks and responsibilities. The course is an excellent balance between theory and practice and is highly recommended for any aspiring manager or supervisor.

Jon Yearsley

Supervisor Plan Services

The Diploma course has been very beneficial to me as a Manager at Hunter Water, by providing me the tools, guidance and support to further develop my leadership skills. I have been able to transfer these learnings back to my team and daily functions. The trainer Ross and guest speakers have shared their expertise and knowledge with all participants. I have personally made many new connections within the organisation through this process.

Kylie Bennett

Manager Account Assistance

The training is relevant and very practical to the needs of Supervisors and Managers. Ross Grace (our trainer) explains the theory and provides very practical examples often from his own experience, to expand and clear up any questions or queries. The guest speakers provide additional information on the current topics. I would highly recommend this training to others in supervisory or lower management positions.

Mark Bucci

Field Supervisor Automation

The Diploma course has provided me with valuable insight to my leadership style and how I can develop my skills and team in the workplace. It has been a valuable learning experience.

Linda Hack

Manager ICT TSSD

The training and information received during the Diploma of Management has been very relevant and interesting. It has expanded and improved on my knowledge and skills gained in other management courses. The facilitator has been able to use his experience and skills to further enhance the learning experience.

Team Leader Recycled Water Compliance

I found this course interesting and beneficial to my career and work. The topics covered have been in-line with my work and learning experience, and highlighted various aspects in regards to planning, safety and the management of teams. The resources and skilled experienced lecturer has also kept my learning experience and challenges to a high degree of interest. The classroom facilities have been very high quality and meet all expectations. I highly recommend this course to all future HWC staff who seek valued learning experiences.

Johnny Landman

Senior Project Manager

I have thoroughly enjoyed the course; it has excellent content that is relevant to our role. The facility used as well suited and the presenter has an excellent working knowledge of the topics. Apart from the useful learnings and exercises, the course has bought a consistent jargon and understanding among the participants and allowed many opportunities for cross fertilisation of ideas and solutions.

Greg Baker

Principal Mechanical Engineer

This Forsythes Diploma Training has provided me with useful skills and tools to become a better leader at Hunter Water. The course has been very well structured with the various internal presenters from Hunter Water as well as the positive person that Ross Grace (our trainer) portrays that keeps the content interesting with his personal life experiences and keeps you engaged in the content. Overall an enjoyable and educational experience.

Glen Coates

Northern Electrical Area Co-ordinator

Now is the time to get qualified.

Discover our areas of learning.

Forsythes Training is an established, trusted, quality training provider with an extensive list of corporate clients and individuals who have attended our training courses over the last twenty years in a variety of learning areas: