|Next Course Dates||12-Jul-2019 , 16-Aug-2019 , 30-Sep-2019 , 28-Oct-2019 , 25-Nov-2019|
|Training Location||9 Denison St, Newcastle West|
We can come to you.
This course can be conducted on your site. Please contact us for details.
This course is a unit of competency in our nationally accredited Diploma in leadership and management
How will this course help me?
Experts agree that emotional intelligence is a key requirement for successful leaders and managers and it is lacking in many Australian workplaces.
Emotional intelligence is the ability to be self-aware and to self-regulate. Emotionally intelligent leaders and managers know their strengths and challenges and how to achieve outcomes.
Just like IQ is a measure of intelligence, Emotional Quotient (EQ) is a way to measure how well you interact with people. The more EQ the better a leader is able to recognise emotions in themselves and others, and how they manage these emotional states to motivate and have better relationships.
Consider these stats.
- EQ skills add 390% incremental profit; while high analytical reasoning contributes only 50% more incremental profit.
- EQ is responsible for 58% of performance in ALL types of jobs.
- 90% of top performers have high EQ.
- People with high EQ make $29,000 more annually than their low EQ counterparts.
We aren't born with EQ but it can be taught.
The Forsythes Training Difference – Human Synergistics®
Our trainers are accredited experts in emotional intelligence and are all trained in Human Synergistics® tools. These tools give you a deep insight into your own as well as other people’s current thinking, behaviour and leaderships styles. They also allow you to see how others view you.
The course starts with the first principle of emotional intelligence – Self Awareness and builds on this concept throughout the day with the LSI1 Circumplex being completed twice during the session. Firstly the participants complete the circumplex based in their Ideal Manager – the person who will get the most out of them. They then complete the circumplex based on their own actions, reactions thinking and behaviours. The session then focuses on goal setting with the aim to become more effective and efficient in all aspects of their lives.
Image 1 – this typically represents the conceptual image that participants create when drawing their Ideal Manger – the person who gets the best out of me.
Image 2 – shows a sample student circumplex. – this gives them a visual comparative of the areas they need to work on.
Forsythes Trainers give a thorough debrief covering the behavior and thinking typified by each of the circumplex areas to assist participants to identify the areas they need to work on
This course will help you to
- define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.
- understand, use and manage your emotions.
- use Human Synergistics feedback and assessment tools for yourself and others
- effectively communicate with others verbally and non verbally.
- relate emotional intelligence to the workplace.
- balance optimism and pessimism.
- manage others more effectively.
Student Information Handbook
Access our Student Information Handbook for more information on training with us. Please do not hesitate to contact us on 02 4922 0122 if you need more information.
Further Course Information
Forsythes Trainings’ expert trainer in leadership and project management, Trevor Pennifold, impressed me with his depth of industry experience as well as his ability to relate theory and tools back to Komatsu’s systems and processes.
Our staff were able to take the ...Read More
Director of Operations
One of the world’s leading Caterpillar equipment suppliers, WesTrac, has benefitted financially from Forsythes Training’s status and expertise as a NSW Smart and Skilled training provider.
Forsythes Training worked with WesTrac to customise training in project management ...Read More
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A customised leadership and management training program by Forysthes Training has delivered Namoi Cotton delivered extra benefits. Bringing together managers and supervisors from across various departments there ...Read More
This year I completed the TAE40116 Training and assessment course. I had only minimal to no experience and although I felt comfortable doing a little bit of training with my colleagues at work, the thought of standing up in front of complete strangers to deliver a comprehensive training session had ...Read More
Information Management Officer
Learning and Development Lead Specialist
Central Coast Council
I have now completed three Training and assessment upgrades, from BSZ to TAA, TAA to TAE, and now, TAE10 to TAE16, of all three upgrades I have completed, the TAE16 Upgrade with Forsythes Training has been the most comprehensive, and with the most content about Competency based assessment and standards ...Read More
"We have used Forsythes Training for other training so we know the service is always top quality," he said.
"The feedback from participants has been really good. Everyone was positive and engaged with the training."
"We would recommend Forsythes and are looking to do more training with them.
Organisational Development & improvement Specialist
It is easy on company supplied training to go through the motions, but I really felt engaged in the process and found myself examining my behaviours and what I can do to become better leader.
I have applied aspects of what I had leant over the weeks to my day to day role as a mobile technician and gleaned greater leadership skills when I step into the RSDM and RFOSO roles.
Relief Service Delivery Manager
I have heard other training providers saying to other clients that TAE 16 is too hard and unattainable but with the help of Forsythes we will be proving them wrong.”
“It is not an easy process. There is a lot work to do to meet the requirements of TAE 16 and Forsythes Training has been fantastic in helping us develop a new package.
“They are very accommodating of our needs and timeframes.”
Global Mining Company
strong partnership with Forsythes Training offer a Leadership Program to 107 leaders across all operational and corporate business areas.
the program has "provided leadership tools and techniques to have difficult conversations and reinforce feedback to teams, along with raising critical business improvement ideas."
We hope to continue to work Forsythes training to develop our people into the future
Group Manager People & Culture
Maree is studying the new TAE40116 with Forsythes and took advantage of dedicated TAE40116 student support days her feedback was:
"Thanks again for all your help. It made the world of difference for me, as, I didn’t think I was going to finish. I’m back on track."
Workplace Trainer and Asessor
Feedback from the participants and their managers shows the program was an outstanding success. Forsythes Training took the time to completely contextualise the course to make it relevant and realistic to our staff. All of the participants enjoyed the delivery of the course and it provided them with significant insights into improving their leadership and communication styles within the workplace. As a business we have seen these staff improve their delegation, staff performance management and their planning and decision making
Health Safety and Training Superintendent
Moolarben Coal – Part of Yancoal
Forsythes training have been instrumental in providing a customised leadership program and achieving outstanding results.
Some of the key outcomes we have noted are:
- An evident change in how they manage people and work relationships adapting their style to different employees, managers and other key stakeholders
- Managing time more efficiently both individually and within their teams
- Improved communication with both team members and management to ensure the best result is achieved.
- Managing stress and pressure in a more controlled way
‘With the assistance of Forsythes Training, as one of our valued business partners, , we have been able to provide our operations, engineering and administration teams with additional training that supports the preparations for March 2017 and beyond,’ he said.
Westpac Rescue Helicopter Service
A southern NSW Council has saved around $200,000 when training its entire, 200 strong, workforce in customer service.
Snowy Valleys Council has engaged Forysthes Training to run the customer service program using the state Government’s NSW Local Government Skills ...Read More