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Course overview
This one-day interactive workshop equips team leaders and managers with essential tools to effectively manage performance, have meaningful discussions, and provide feedback for improvement—while ensuring fair and professional management best practice is followed.
Leaders will learn how to use structured feedback frameworks, to address performance concerns before escalating performance through their company’s formal process.
Key Learning Outcomes Include
- Overview of the Australian Fair Work Legislation regarding employee performance
- How to identify what is underperformance vs reasonable management performance instruction
- How to conduct informal and structured performance conversations
- How to step out of your comfort zone to provide constructive feedback
- How to use proven frameworks and tools to manage performance discussions
- How to document conversations effectively for legal and HR compliance.
Now its the time ... Take the leap and get qualified
Book a courseTargeting the course to meet individual participant needs
To ensure participants get the most value from the workshop, we have designed a pre-work activity that will participants reflect on their current challenges, goals, and key focus areas. This preparation will allow you to step into the session with greater clarity and intention, enabling deeper discussions and more meaningful takeaways.
Who Should Attend?
- Team Leaders
- New & Emerging Managers
- Supervisors
Cost: $550 + GST per person
Corporate dedicated programs available for groups of 8 or more
Now its the time ... Take the leap and get qualified
Book a courseMeet your trainer
Kelly Vines – HR Business Partner & Performance Management Specialist
Kelly Vines is a performance-driven HR Business Partner with over 20 years of experience helping businesses strengthen their performance management frameworks to drive engagement, productivity, and retention.
Kelly works closely with leaders to create structured yet flexible performance strategies, ensuring employees receive clear expectations, constructive feedback, and the necessary support to grow and excel. By embedding a culture of continuous development, Kelly helps businesses retain top talent while fostering a motivated and high-performing workforce. She understands that effective performance management doesn’t just improve individual outcomes—it enhances team collaboration, strengthens workplace culture, and boosts overall business success.
Through coaching, training, and leadership development, Kelly equips managers and team leaders with the tools and skills to have more meaningful performance conversations, address challenges proactively, and inspire their teams. She believes that when leaders are confident in managing performance, they build stronger relationships, improve accountability, and create an environment where employees feel valued and engaged. By working with Kelly, leaders gain practical strategies, tailored toolkits, and real-world coaching to navigate difficult discussions, recognise achievements, and foster a workplace that supports growth, resilience, and long term retention.
