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Team Leader Step Up Program

Selected units from BSB40520 Certificate IV Leadership and Management

TAKE THE LEAP

Area of Learning — Team Leader Step Up Program

About this course

Traditional workshop delivery at Forsythes Training or a dedicated event at your workplace, with Student Support Days to provide one on one guidance.

Overview

Forsythes Training in conjunction with industry has designed a step up program specifically designed to introduce the roles and responsibilities of being a team leader.

Often industry promotes the best technical or trades person to a team leader position without investing in their people management skills.

The following course is designed to develop the key components of leading a team

  • Delegation, time management
  • Leadership styles
  • Developing teams
  • Communication and workplace relationships
  • Teamwork and organisational goals

The leadership training program can be employer specific and incorporate processes and documents specific to that organisation. The learning outcomes are competency based so successful completion can result is obtaining six units of competency that can be direct credited towards the Certificate IV in Leadership and Management.

Publicly Scheduled Programs

Newcastle Training Dates

Unit of Competency

Date

BSBPEF402 Develop personal work priorities

BSBLDR411 Demonstrate Leadership in the Workplace

BSBXCM401 Apply communication strategies in the workplace

 22nd & 23rd

 July  2025

BSBLDR413 Lead effective workplace relationships

BSBLDR414 Lead team effectiveness

BSBXTW401 Lead and facilitate a team

    3rd & 4th

   September 2025

Assessment Support Day

   24th September

Now its the time ... Take the leap and get qualified

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In tray Activities

This is primarily a planning task and incorporates a range of activities that need to be completed during the course and time allocated.

They form part of the assessment. Some activities require more work than others and you will need to plan the completion of these activities.

This involves Knowledge Questions, Case Studies and the development of Business documentation.

Knowledge Questions – designed to ensure participants have a solid understanding of the underpinning knowledge of management principles required for this level of application in the workplace.

Role Plays

A role-play exercise is an assessment activity in which participants act out an imaginary scenario that closely mirrors a situation that could occur in the job they have applied for. There are four (4) Role Plays in this program that address the following areas;

  • Coaching
  • Mentoring
  • Brief performance discussion
  • Conflict Role Play

Management Interviews – Participate in a Management Interview where you will be required to provide specific examples of how you showed leadership in your workplace.

For further information on Step Up Supervisor training, please contact our office on 02 4708 9542 or email training@forsythestraining.com.au.

Student Information Handbook

Forsythes Training recommends that you access our Student Information Handbook.

The Student Information Handbook provides you with information about Forsythes Training and covers the following areas:

  • Student registration process including our refund policy and course cost information
  • Student Induction
  • Student records and information
  • The assessment process and policies
  • Rights, responsibilities and standards

  • Student Feedback
  • Recognised Prior Learning (RPL), Recognised Current Competency (RCC), Direct Credit Transfer (DCT)
  • Appeals Process
  • WHS Policies and Procedures
  • Forsythes Training Guarantee

Student Information Handbook

If there is anything in the handbook where you require further clarification, please do not hesitate to call Forsythes Training on 02 4708 9593 and one of our friendly team members will be more than happy to assist you.

Now is the time to get qualified.

Discover our areas of learning.

Forsythes Training is an established, trusted, quality training provider with an extensive list of corporate clients and individuals who have attended our training courses over the last twenty years in a variety of learning areas: