About this course
Successful completion of this course and the required assessments leads to a Statement of Attainment.
Prerequisites
Microsoft Outlook Office 365 - Level 1 assumes little or no knowledge of the software. However, it would be beneficial to have a general understanding of personal computers and the Windows operating system environment.
General Description
The skills and knowledge acquired in Microsoft Outlook Office 365 – Level 1 are sufficient to be able to send and receive emails, schedule appointments and maintain contact details information.
Learning Outcomes
At the completion of this course you should be able to:
- understand some of the more basic email concepts
- start Microsoft Outlook and navigate its key features
- create and send email messages
- receive emails in your Inbox and then work with them
- competently work with file and item attachments within email messages
- work with message flags and reminders
- work effectively with junk email
- work with the Calendar feature
- create and work with contacts
- create and work with tasks
- obtain help for Outlook whenever you need it
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