About this course
Successful completion of this course and the required assessments leads to a Statement of Attainment.
Prerequisites
Microsoft Outlook Office 365 - Level 2 assumes some knowledge of the software and it would be beneficial to have a general understanding of personal computers and the Windows operating system environment.
General Description
The skills and knowledge acquired in Microsoft Outlook Office 365 – Level 2 are sufficient to be able to manage and organise your e-mail, schedule meetings with colleagues, manage your contact information, create task requests for others to perform and much more.
Learning Outcomes
At the completion of this course you should be able to:
- effectively edit email messages
- organise and work with mail folders and use quick steps
- use the search facilities to locate messages and other Outlook items
- work with message views
- create and work with colour categories
- create and use rules to manage your email messages
- use many Outlook features as you work with email messages
- schedule appointments and events in your calendar
- schedule meetings using Outlook
- monitor and manage your contacts within Outlook
- create and work with task requests
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