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About this course
This course will help you to understand leadership styles so you can lead more efficient and effective teams, develop better working relationships and understand workplace support, staff productivity and retention.
You will complete a DiSC personality profile to gain an insight into your leadership style, including whether you are task or people focused. You will receive a DiSC report and action plan, plus tools to take back to the workplace.
This two day course will cover:
- developing self-awareness and Emotional Intelligence (EQ) skills
- developing relationships and working effectively with those above and below you
- promoting positive conflict management
- driving personal development
- enhancing leadership engagement
- communicating more effectively, including how to really listen to other people
- ways to self manage and self correct your management approach.
An optional third day (post course) provides group coaching to further embed and practice the skills and tools.
Emotional intelligence (EQ) and communication skills are recognised time and again as essential skills leaders need to be successful. But many leaders aren’t sufficiently skilled in these areas. You’ll learn how to be more emotionally intelligent as well as how to identify and foster emotional intelligence in your team members too.
This leadership and management course is ideal for:
- people moving into step-up, leadership or supervisor roles
- subject matter experts that now lead diverse teams
- leaders, managers and supervisors who manage people or teams.
Course Outline
Day 1 - Workshop - Growing my leadership skills
Emotional Intelligence
- What is it & why have it?
- Activities to develop it
Empathy
- What is it?
- How does it help?
Trust
- Lencioni’s Pyramid
- Building TEAM Resilience
Styles of others
- DISC Briefing
- Needs of self and others
Difficult Conversations
- Providing feedback
- True Believer – above and below the line
- I – statements
Preparing for Conflict
- Understand the benefits.
- Tools for conflict
Conflict
- The 5 Stages
- Managing Conflict
- Role Plays
Communication
- Communication Methods
- Active listening & lenses
Success
- What does it look like?
Day 2 - Group Workshop – My role as a leader
We meet again around one month later for Day 2 of our workshop. The group from Day 1 will be split in 2. Each group will attend a half day workshop.
Review
- What’s happened since last time?
- Learnings & questions
DISC Introduction
- What it is & what it is not?
- Understanding the 4 quadrants
- sharing of learning and new approaches
Review the Styles
- Characteristics & Challenges
- Motivations, Values & Fears
Your Style
- Understanding the report
- Activity – Action Plan
Workplace Values
- What are they?
- How can I demonstrate and live them
Collaboration
- Recognising other styles
- Communicating with Other Styles
- Group Activity
OPTIONAL Day 3 – Small group coaching
On this day we look at small group coaching. The group is split into small groups for a 3 hour workshop covering the below content:
- Coaching to suit the individual’s experiences
- Creating Champions within the business
- Re-enforcing True Believer and how to demonstrate and build culture
Now its the time ... Take the leap and get qualified
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Learning Outcomes
- How to understand yourself through self-reflection to identify strengths and potential weaknesses
- How to develop a plan to minimise the weaknesses and develop greater strengths as a leader
- How what you do as a leader can drive or hinder the team’s success,
- How to be more flexible and adaptable to apply different leadership and thinking styles in different situations
- Whether you are task or people focused and how to get more balance to improve outcomes,
- How to create a personal development plan for your ongoing development as a positive role model
- How to communicate more effectively.
