Business Writing

This course covers the performance outcomes, skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity.


Area of Learning — Business Writing

About this course

This unit applies to individuals who work in a range of business environments and are skilled in the creation of reports, information and general promotion documents that are more complex than basic correspondence, memos or forms and that require review and analysis of a range of information sources.


Participants who wish to receive a Statement of Attainment can choose to complete a post course assessment. Upon successful completion of the assessment they will be eligible to receive a statement of attainment for the BSBWRT401 Write complex documents unit of competency.

Course Outline

Element 1: Plan documents

  • Determine the purposes of documents
  • Choose appropriate formats for documents
  • Establish means of communication
  • Determine requirements of documents
  • Determine categories and logical sequences of data , information and knowledge to achieve document objectives
  • Develop overview of structure and content of documents

Element 2: Draft text

  • Review and organise available data, information and knowledge according to proposed structure and content
  • Ensure data, information and knowledge is aggregated, interpreted and summarised to prepare text that satisfies document purposes and objectives
  • Include graphics as appropriate
  • Identify gaps in required data and information, and collect additional material from relevant enterprise personnel
  • Draft text according to document requirements and genre
  • Use language appropriate to the audience

Element 3: Prepare final text

  • Review draft text to ensure document objectives are achieved and requirements are met
  • Check grammar, spelling and style for accuracy and punctuation
  • Ensure draft text is approved by relevant enterprise personnel
  • Process text amendments as required

Element 4: Produce document

  • Choose basic design elements for documents appropriate to audience and purpose
  • Use word processing software to apply basic design elements to text
  • Check documents to ensure all requirements are met

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Student Handbook

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