- Short Courses
- Desktop Applications
Our course touches on the organisation itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee manager relationship.
Area of Learning — Advanced Interpersonal Communication
The program is designed for a multi-faceted audience as it examines internal organisational communications (to subordinate, to colleague, to manager) and external communications (to customer, to vendor) as well as examining the elements of organisational culture.
The course builds on Assertiveness techniques and helps you understand the impact of your tone, body language and content and the tools and techniques necessary to refine your communication in the different contexts mentioned above.
The course is of benefit to a wide audience. It presupposes that a person understands the concept of assertiveness and can assert themselves. Any individual who would like to refine their communication skills particularly anyone in a position of leadership or authority within an organisation will benefit.
Participants who wish to receive a Statement of Attainment can choose to complete a post course assessment. Upon successful completion of the assessment they will be eligible to receive a statement of attainment for the BSBLDR402 Lead effective workplace relationships unit of competency.
At the end of the training participants will be able to:
Business benefits include:
Forsythes Training recommends that you access our Student Information Handbook. If there is anything in the handbook where you require further clarification, please do not hesitate to call Forsythes Training on 02 4708 9593 and one of our friendly team members will be more than happy to assist you.
The Student Information Handbook provides you with information about Forsythes Training and covers the following areas:
Forsythes Training is an established, trusted, quality training provider with an extensive list of corporate clients and individuals who have attended our training courses over the last twenty years in a variety of learning areas: