Associated Non Technical Skills – ANTS

Online Booking Request

Dates for next course:Dedicated Events for Maintenance of Competence
Training Location:
Training Format:Workshop/Classroom
Duration:8 hours
Course Fee:Dedicated events call for details

Course Introduction

We can come to you. This course can be conducted on your site. Please contact us for details.

Our Associated Non Technical Skills course teaches Supervisors/Managers to reinforce the associated non-technical skills required for effective leadership.

The course has been mapped to the proposed new standards around ANTS for the resources sector.

Course Outline

1/ Effective Communication for Leaders:

  • Skills for effective Communicators (Brainstorm)
  • The effect of perceptions and filters on the communication process
  • Three activities that allow the participants to focus of effective communication processes and barriers to effective communication with team members (Group and individual activities)
  • Effective Delegation for leaders

2/ Leadership

  • Identifying the Skills and behaviours of effective Leaders (Team Activity)
  • Identifying barriers for effective Leadership (Team Activity and presentation)
  • Four styles of leadership (Situational Leadership)
  • Mentoring Staff
  • Role play using the “4 I’s” approach when dealing with performance and conduct issues
  • Role play on mentoring staff.

3/ Teamwork/Decision Making

  • Team building activities (group and team activities)
  • Identifying the advantages and disadvantages that teams bring to the organisation(Team activity and presentation)
  • Stages of team development
  • Coaching role play (Individual activities)
  • Team Decision making activity (Teams)

4/ Situational Awareness

  • What is situational awareness
  • Strategies to improve situational awareness
  • Quick videos to demonstrate the concept
  • Situational Awareness Case Study/Video

5/ Conflict

  • Understanding Conflict and strategies to deal more effectively with conflict
  • Group activity in relation to the DISC theory (enables participants to understand the strengths and limitations of their behaviour within the workplace and how better to communicate and supervise others in the workplace

Student Information Handbook

Forsythes Training recommends that you access our Student Information Handbook click here to access. The Student Information Handbook provides you with information about Forsythes Training and covers the following areas:
  • Welcome
  • Company profile
  • Student registration process including our refund policy and course cost information
  • Student Induction
  • Student records and information
  • The assessment process and policies
  • Rights, responsibilities and standards
  • Student Feedback
  • Recognised Prior Learning (RPL), Recognised Current Competency (RCC), Direct Credit Transfer (DCT)
  • Appeals Process
  • WHS Policies and Procedures
  • Forsythes Training Guarantee
If there is anything in the handbook where you require further clarification, please do not hesitate to call Forsythes Training on 02 4922 0122 and one of our friendly team members will be more than happy to assist you. Forsythes Training provides instructor led computer training on the Microsoft Office and Adobe range of applications. We service Sydney, Newcastle, the Hunter Valley, Lake Macquarie, Central and Northern Coasts of New South Wales (NSW) Australia. With our mobile training room we can provide a range of courses on-site at your premises.

Learning Outcomes