Performance Management

Next Course Dates Call 02 4922 0122 for the next course date
Training Format Workshop/Classroom
Duration 1 Day
Course Fee Call 02 4922 0122 for pricing

We can come to you.
This course can be conducted on your site. Please contact us for details.

Our Performance Management short course ensures the employee and the organisation are focused on the same priorities, improving production and reducing waste.

Outline

Our course touches on the organisation itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee manager relationship. The key in keeping an organisation and employee aligned, which improves performance and productivity, is Performance Management.

When changes occur Performance Management helps the transition to be smoother and less hectic. It helps the organisation and employee have a stream-lined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee’s skill-set and make them a more valuable employee through feedback and coaching.

Workshop Objectives

  • Define performance management.
  • Understand how performance management works and the tools to make it work.
  • Learn the three phases of performance management and how to assess it.
  • Discuss effective goal-setting.
  • Learn how to give feedback on performance management.
  • Coaching & Mentoring
  • Identify Kolb’s Learning Cycle.
  • Recognize the importance of motivation.
  • Develop a performance journal and performance plan
  • Role play on conducting a performance issue with a member of your team

Course Outline

Module One: Getting Started

  • Workshop Objectives

Module Two: The Basics (I)

  • What is Performance Management?
  • How Does Performance Management Work?
  • Tools
  • Case Study
  • Module Two: Review Questions

Module Three: The Basics (II)

  • Three Phase Process
  • Assessments
  • Performance Reviews
  • Case Study
  • Module Three: Review Questions

Module Four: Goal Setting

  • SMART Goal Setting
  • Specific Goals
  • Measureable Goals
  • Attainable Goals
  • Realistic Goals
  • Timely Goals
  • Monitoring Results
  • Case Study
  • Module Four: Review Questions

Module Five: Establishing Performance Goals

  • Strategic Planning
  • Job Analysis
  • Setting Goals
  • Motivation
  • Case Study
  • Module Five: Review Questions

Module Six: 360 Degree Feedback

  • What is 360 Degree Feedback?
  • Vs. Traditional Performance Reviews
  • The Components
  • Case Study
  • Module Six: Review Questions

Module Seven: Competency Assessments

  • Competency Assessment Defined
  • Implementation
  • Final Destination
  • Case Study
  • Module Seven: Review Questions

Module Eight: Kolb’s Learning Cycle

  • Experience
  • Observation
  • Conceptualization
  • Experimentation
  • Case Study
  • Module Eight: Review Questions

Module Nine: Motivation

  • Key Factors
  • The Motivation Organization
  • Identifying Personal Motivators
  • Evaluating and Adapting
  • Case Study
  • Module Nine: Review Questions

Module Ten: The Performance Journal

  • Record Goals and Accomplishments
  • Linking with Your Employees or Managers
  • Implementing a Performance Coach
  • Keeping Track
  • Case Study
  • Module Ten: Review Questions

Module Eleven: Creating a Performance Plan

  • Goals
  • Desired Results
  • Prioritization
  • Measure
  • Evaluation
  • Case Study
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up

  • Words from the Wise
  • Lessons Learned

Student Information Handbook

Forsythes Training recommends that you access our Student Information Handbook click here to access.

The Student Information Handbook provides you with information about Forsythes Training and covers the following areas:

  • Welcome
  • Company profile
  • Student registration process including our refund policy and course cost information
  • Student Induction
  • Student records and information
  • The assessment process and policies
  • Rights, responsibilities and standards
  • Student Feedback
  • Recognised Prior Learning (RPL), Recognised Current Competency (RCC), Direct Credit Transfer (DCT)
  • Appeals Process
  • WHS Policies and Procedures
  • Forsythes Training Guarantee

If there is anything in the handbook where you require further clarification, please do not hesitate to call Forsythes Training on 02 4922 0122 and one of our friendly team members will be more than happy to assist you.

Forsythes Training provides instructor led computer training on the Microsoft Office and Adobe range of applications. We service Sydney, Newcastle, the Hunter Valley, Lake Macquarie, Central and Northern Coasts of New South Wales (NSW) Australia. With our mobile training room we can provide a range of courses on-site at your premises.

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