Team Leader Step Up Program

selected units from BSB42015 Certificate IV Leadership and Management

Course Dates See Schedule Below
Training Format Workshop/Classroom
Course Fee $2,000.00 This course is GST free
Duration 6 Days

We can come to you.
This course can be conducted on your site. Please contact us for details.

Traditional workshop delivery at Forsythes Training or a dedicated event at your workplace, with Student Support Days to provide one on one guidance. (See public scheduled dates below, also includes access to online materials).


Forsythes Training in conjunction with industry has designed a step up program specifically designed to introduce the roles and responsibilities of being a team leader. Often industry promotes the best technical or trades person to a team leader position without investing in their people management skills. The following course is designed to develop the key components of leading a team

  • Delegation, time management
  • Leadership styles
  • Communication and workplace relationships
  • Teamwork and organisational goals

The training program can be employer specific and incorporate processes and documents specific to that organisation. The learning outcomes are competency based so successful completion can result is obtaining five units of competency that can be direct credited towards the Certificate IV in Leadership and Management

In tray Activities – This is primarily a planning task and incorporates a range of activities that need to be completed during the course and time allocated. They form part of the assessment. Some activities require more work than others and you will need to plan the completion of these activities. This involves Knowledge Questions, Case Studies and the development of Business documentation. Knowledge Questions – designed to ensure participants have a solid understanding of the underpinning knowledge of management principles required for this level of application in the workplace.

Role Plays – A role-play exercise is an assessment activity in which participants act out an imaginary scenario that closely mirrors a situation that could occur in the job they have applied for. There are four (4) Role Plays in this program that address the following areas;

  • Coaching
  • Mentoring
  • Brief performance discussion
  • Conflict Role Play

Management Interviews –Participate in a Management Interview where you will be required to provide specific examples of how you showed leadership in your workplace.

For further information on Step Up Supervisor training, please contact our office on 02 4922 0122 or email

Newcastle Training Dates

Unit of Competency Date
BSBWOR404 Develop Work Priorities 20-Feb-2020
BSBLDR401 Communicate effectively as a workplace leader 16-Mar-2020
BSBMGT401 Show Leadership in the Workplace 23-Apr-2020
BSBLDR403 Lead team effectiveness 20-May-2020
BSBLDR402 Lead effective workplace relationships 17-Jun-2020 & 06-Jul-2020

Singleton Training Dates

Unit of Competency Date
BSBWOR404 Develop Work Priorities Contact Forsythes for upcoming dates
BSBMGT401 Show Leadership in the Workplace Contact Forsythes for upcoming dates
BSBLDR403 Lead team effectiveness Contact Forsythes for upcoming dates
BSBLDR402 Lead effective workplace relationships Contact Forsythes for upcoming dates
BSBLDR401 Communicate effectively as a workplace leader Contact Forsythes for upcoming dates

Forsythes Training recommends that you access our Student Information Handbook click here to access.

The Student Information Handbook provides you with information about Forsythes Training and covers the following areas:

  • Welcome
  • Company profile
  • Student registration process including our refund policy and course cost information
  • Student Induction
  • Student records and information
  • The assessment process and policies
  • Rights, responsibilities and standards
  • Student Feedback
  • Recognised Prior Learning (RPL), Recognised Current Competency (RCC), Direct Credit Transfer (DCT)
  • Appeals Process
  • WHS Policies and Procedures
  • Forsythes Training Guarantee

If there is anything in the handbook where you require further clarification, please do not hesitate to call Forsythes Training on 4922 0122 and one of our friendly team members will be more than happy to assist you.

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