Forsythes Training offers a variety of professional development programs.
To help meet your training objectives we also provide pre and post course tools to maximise
Many Change Management initiatives fail because people do not know where to start or how to sustain change. Forsythes Training 2 day Change Management Program has been designed to provide you with the tools and skills to initiate change.
Team Leadership/LEAD Workshop
This is a highly interactive workshop which is designed to provide participants who relieve in a supervisors role or have recently been appointed to a leadership role.
In this course, students will learn how to effectively manage their time by identifying goals, creating daily plans, and recognising obstacles.
Time Management and Outlook
How we use our time is critical “The greatest gift we have is our time”.
We combine the time management workshop with the use of Outlook to improve your daily productivity.
Learn how to use Project Management techniques to plan, organise, control, document and close out their projects successfully and with minimum risk.
In this course, students will learn how to develop skills to effectively motivate, empower, and lead people.
Advanced Interpersonal Communication
In this course, students will learn how to develop effective communications skills that build positive interactions with others.
Learn how to use
writing to effectively
Business Document Essentials
In this course students will learn to create, edit and enhance business documents using Microsoft Word and
Microsoft Excel 2010.
Fundamentals of Customer Service
Providing guidelines and best practices for excellent customer service that will enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal customer base.
Conflict Resolution & Handling Difficult People
This course is suitable for anyone who deals with people in their day-to-day work. Supervisors, frontline managers, training managers, help desk supervisors and administration staff.
In this course, students will learn how to develop effective and persuasive presentations.
Finance for Non-Finance Managers
Learn to budget and make sound financial decisions by analysing financial statements, setting objectives, and monitoring performance.
In this course, students will learn how to develop skills to effectively negotiate within a business setting.
LEGO PLAY mythology is a remarkable efficient process as it allows participants to connect quickly and to develop fresh insights into tough issues.
Team Development Using the Myers Briggs Type Indicator®
In this course, students will learn how to effectively develop their team.
Mental Health Workshop
In this course participants will understand what resilience is, understand what stress is, and why it isn’t necessarily bad, understand the physical and psychological effects of chronic stress plus more.
Emotional intelligence describes the ability to understand one’s own feelings, and that of groups, and how these emotions can influence motivation and behavior.
Performance Management is making sure the employee and the organisation are focused on the same priorities. It touches on the organisation itself by improving production and reducing waste.
Associated Non Technical Skills (ANTS)
A one day interactive workshop for Supervisors/Managers to reinforce the associated non-technical skills required for effective leadership.
Armed Robbery Awareness Program
Our program defines what an armed robbery is and examines the statistics of incidents in NSW. We also touch on the importance of situational awareness such as knowing where emergency exits are as well as keeping visible work areas tidy. You will learn how to apply the Code-A acronym in response to an armed robbery and know the appropriate post-incident response procedures one should take.