ICAM Lead Investigations Training

This course will help you understand and apply the ICAM (Incident Cause Analysis Method) root cause investigation methodology.


Area of Learning — ICAM Lead Investigations Training

About this course

ICAM lead investigators are an asset for any organisation wanting to maximise learning from adverse events, to avoid reoccurrence, and to improve future resilience to hazards.

This course introduces best practice in incident investigation and teaches practical skills for you to apply in your workplace. The content of this course has been mapped to the unit of competency BSBWHS505 Investigate WHS Incidents, participants have the option to complete the assessment.

The Forsythes Training Difference

  • Flexible delivery options; This course can be completed online or face-to-face either at our Newcastle classroom or dedicated events across NSW.
  • Study according to your schedule with 24/7 access to online course content.
  • Learn from certified trainers with real-world experience.
  • Feel supported through your studies with our dedicated Student Support Days to provide one on one guidance.


Who should attend

This course has been designed for employees in any industry who work in:

  • Safety
  • Operational
  • Maintenance
  • Supervisory

You may currently participate in health and safety investigations and are aiming to become ICAM investigators involved in more complex events. We prefer candidates to have some general knowledge and experience of incident investigation

Facilitator – Steve Williams

Steve Williams is an experienced safety professional with over 20 years experience in various industries including engineering, manufacturing, energy generation and networks, transport and construction.

He has extensive experience in the mining industry and has successfully trained over 1500 coal miners in Australia and New Zealand in risk management awareness and risk assessment facilitation through AQF accredited training. He has facilitated hundreds of risk assessments, both operational and strategic, in a wide range of industries.

He has facilitated and led a number of incident investigations, from minor incidents to fatalities and business incidents costing many millions of dollars, in a range of settings.

Steve has a practical, strategic and solutions focused approach to training and facilitation and draws from years of experience in occupational health and safety and risk management.

Steve William's Qualifications/Accreditations

  • Chartered Professional Member – Safety Institute of Australia
  • Registered Safety Practitioner
  • ICAM Lead Incident Investigator
  • RAB/QSA Accredited Principal Auditor
  • Certificate IV TAE – Training and Assessment
  • IRM Diploma in Risk Management - June 1999
  • NEBOSH Specialist Diploma in Environmental Management - Dec 1998
  • IEM Certificate in Environmental Management - Sept 1998
  • NEBOSH Diploma in Occupational Health and Safety - June 1995
  • NEBOSH Certificate in Occupational Health and Safety - Feb 1994

Now its the time ... Take the leap and get qualified

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Learning Outcomes

After completing this course, you’ll have knowledge and practical skills in:

  • Building an effective investigation team
  • Investigation process
  • Barriers to effective incident reporting and investigation, and how to overcome them
  • Effective tools for information-gathering and classification
  • Reconstructing timelines
  • Concepts of multiple causation and root cause analysis
  • Structure and content of effective investigation reports
  • Effective recommendations/corrective actions
  • Interpersonal communication and active listening
  • Interviewing skills
  • Analytical skills based on models of multiple causation and root cause analysis
  • Data gathering and classification

Learning online.

The benefits of a virtual classroom.

Study From Home or at Work
Fully Equipped Virtual Classrooms
Interactive Learning Experiences
Online Student Support

Now is the time to get qualified.

Discover our areas of learning.

Forsythes Training is an established, trusted, quality training provider with an extensive list of corporate clients and individuals who have attended our training courses over the last twenty years in a variety of learning areas: