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Time Management
Competency: BSBWOR404B ~ Develop Work Priorities
In this course, students will learn how to effectively manage their time by identifying goals,
creating daily plans, and recognising obstacles.
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Project Management
Competency: BSBADM407B Administer projects
Learn how to use Project Management techniques to plan, organise, control, document and close out their
projects successfully and with minimum risk.
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Managerial Leadership
Competency: BSBMGT401A ~ Show Leadership in the workplace
In this course, students will learn how to develop skills to effectively motivate,
empower, and lead people.
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Advanced Interpersonal Communication
Competency: BSBWOR401A ~ Establish effective workplace relationships
In this course, students will learn how to develop effective communications skills that
build positive interactions with others.
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Business Writing
Competency: BSBWRT401A ~ Write complex documents
Learn how to use writing to effectively communicate information.
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Conflict Resolution
Employees who aspire to have productive, versus destructive, disputes within their organisations will benefit from this training.
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Fundamentals of Customer Service
Competency: BSBCUS403B ~ Implement Customer Service Standards
Providing guidelines and best practices for excellent customer service that will enable frontline associates and service
staff in back-up and support roles to build, maintain, and increase a loyal customer base.
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How to Handle Difficult People
This course is suitable for anyone who deals with people in their day-to-day work. Supervisors,
frontline managers, training managers, help desk supervisors and administration staff.
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Effective Presentations
Competency: BSBCMM401A ~ Make a presentation
In this course, students will learn how to develop effective and persuasive presentations.
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Essential Skills for Secretaries & PA's
Expand your horizons beyond the traditional role of the secretary or PA gain new
skills, take on more responsibility and achieve greater work satisfaction.
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Finance for Non-Finance Managers
Learn to budget and make sound financial decisions by analysing financial statements,
setting objectives, and monitoring performance.
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Negotiating Skills
In this course, students will learn how to develop skills to effectively negotiate within a business setting.
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Team Leadership
Competency: BSBWOR402A ~ Promote team effectiveness
In this course, students will learn how to effectively organise and work within a team environment.
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Team Development
Using the Myers Briggs Type Indicator®
In this course, students will learn how to effectively develop their team.
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