Managerial Leadership
BSBMGT401A Show Leadership in the workplace, from Certificate IV in Frontline Management
| Course start date: | 02-Aug-2013, 22-Nov-2013 |
| Training Location | 9 Denison St, Newcastle West |
| Training Format: | Classroom |
| Duration: | 1 Day |
| Price: | $495.00 This course is GST free |
Overview
In this course, students will learn how to develop skills to effectively motivate, empower, and lead people.
Note: participants who successfully complete a post course assessment will receive a statement of
attainment from the Certificate IV in Frontline Management.
The concepts taught in the course map to the core Frontline Management Unit
BSBMGT401A Show Leadership in the workplace, from Certificate IV in Frontline Management
At Course Completion
After completing this course, students will know how to:
- Identify a leader and the role of leadership. Define the vision of an organisation. Draft a vision statement. Relate goals to the vision.
- Communicate the vision and gain support for the vision. Implement the organisations vision.
- Determine leader roles and strengthen employee roles. Align employee priorities and evaluate employee performance.
- Demonstrate high standards of management performance and behaviour.
- Motivate employees. Overcome employee apathy.
- Identify the phases of the change process. Communicate change and identify the benefits of change.
- Motivate employees through a change and prepare for difficulty. Overcome resistance and resolve conflict.
- Respond to distress and reduce stress. Succeed through failure and handle mistakes.
Course Outline
Lesson 1: Leading with a vision
- Role of leadership
- Understanding differences between a leader and a manager
- Identifying a leader
- Vision
- Defining a vision
- Analysing a situation
- Writing a vision statement
- Goals
- Setting goals
Lesson 2: Enhance the Organisations Image
- Communicate and support vision
- Communicating effectively
- Gaining support and empowering employees
- Implement vision
- Implementing vision
Lesson 3: Defining employee roles and priorities
- Employee roles
- Understanding roles of a leader
- Understanding role of an employee
- Empowering an employee
- Employee priorities
- Aligning employee priorities
- Evaluating employees performance
- Providing feedback to employees
Lesson 4: Employing motivational strategies
- Employee motivation
- Understanding guidelines
- Employee apathy
- Identifying hindrances
|
Lesson 5: Planning for change, making informed decisions
- Change process
- Understanding the Awareness phase
- Understanding the Achievement phase
- Communication
- Informing employees
- Communicating change
- Understanding benefits of change
Lesson 6: Motivating employees through change
- Motivate employees through change
- Acting as a role model
- Understanding guidelines to motivate employees through change
- Solving problems during change
- Resistance and conflict
- Resolving conflict
Lesson 7: Coping through a change process
- Effects of change
- Understanding workplace changes
- Identifying the sources of stress
- Failures and mistakes
- Dealing with mistakes
|
Forsythes Student Information Handbook can be accessed at:
http://www.forsythestraining.com.au/
The Student Information Handbook covers the following topics:
- Welcome
- Company profile
- Student registration process
- Student Induction
- Student records and information
- The assessment process and policies
- Rights, responsibilities and standards
- Student Feedback
- Recognised Prior Learning (RPL), Recognised Current Competency (RCC), Direct Credit Transfer (DCT)
- Appeals Process
- WHS Policies and Procedures
Forsythes Training provides instructor led computer training on the Microsoft Office and Adobe range of applications.
We service Sydney, Newcastle, the Hunter Valley, Lake Macquarie, Central and Northern Coasts of New South Wales (NSW) Australia.With our mobile training room we can provide a range of courses on-site at your premises.
|
