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Call Forsythes on (02) 4969 0690, email training@forsythestraining.com.au or visit http://www.forsythestraining.com.au

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Diploma of Management (BSB51107)

     

Training Format:	Classroom
Duration:	9 Days
Price:	$4,000.00   This course is GST free

Overview
A practical and relevant qualification that is of particular value to managers with staff and/or operational responsibilities. The extensive choice of programs allows managers to cover the breadth of topics relevant to their responsibilities in today's workplace.

The Diploma qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and couple an informed perspective of the specific work requirements with their managerial approaches.

Who should Attend

• Sales managers
• Operational managers
• Line managers
• Customer service managers
• Product managers
• Service managers
• Store managers

Course Structure

The Diploma qualification is made up of 8 units of competence..

Units of Competency	Newcastle Session Dates
	Current	Next
BSBWOR501B Manage Personal Work Priorities & PD	22-Jul-13	TBA
BSBOHS509A Ensure a safe workplace (A)	19-Aug-13	TBA
BSBMGT515A Manage Operational Plan	23-Sep-13	TBA
BSBMGT502B Manage People Performance (A)	21-Oct-13	TBA
BSBRSK501B Manage Risk (A)	18-Nov-13	TBA
BSBPMG510A Manage Projects (A)	16-Dec-13	TBA
BSBWOR502B Ensure Team Effectiveness (A)	20-Jan-14	TBA
BSBCUS501C Manage Quality customer service (A)	17-Feb-14	TBA
Presentation Day & Final Catch-up day - All assessment due for completion	TBA	TBA

BSBWOR501B Manage Personal Work Priorities & PD
This unit describes the performance outcomes, skills and knowledge required to manage own performance and professional development. Particular emphasis is on setting and meeting priorities, analysing information and using a range of strategies to develop further competence. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

BSBOHS509A Ensure a safe workplace
This unit describes the performance outcomes, skills and knowledge required to establish, maintain and evaluate the organization's occupational health and safety (OHS) policies, procedures and programs in the relevant work area in accordance with OHS legal requirements. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

BSBMGT515A Manage Operational Plan
This unit describes the performance outcomes, skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation's productivity and profitability plans. Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation's operational plan. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

BSBMGT502B Manage People Performance
This unit covers the ability of managers to manage the performance of the staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management. It is a unit that all managers/prospective managers who have responsibility for other employees should strongly consider undertaking. Consider co-assessment with BSBMGT604A Manage business operations.

BSBRSK501B Manage Risk
This unit describes the performance outcomes, skills and knowledge required to manage risks in a range of contexts across the organisation or for a specific business unit or area.

BSBPMG510A Manage Projects
This unit describes the performance outcomes, skills and knowledge required to manage a straightforward project or a section of a larger project. This unit addresses the management of projects including the development of a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learnt for application to future projects. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

BSBWOR502B Ensure Team Effectiveness
This unit describes the performance outcomes, skills and knowledge required to facilitate all aspects of teamwork within the organisation. It involves taking a leadership role in the development of team plans, leading and facilitating teamwork and actively engaging with the management of the organisation. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

BSBCUS501C Manage Quality customer service
This unit describes the performance outcomes, skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

Training package
Business Services Training Package Code BSB 51107

How do I Obtain the Qualification

• Attend your nominated workshops
• Complete the assessment tasks at the conclusion of the workshop
• You may also be able to obtain credits towards some of the units of competence via Recognition of Prior Learning or Mutual Recognition

What does Assessment Involve

• Assessment is via completion of Workplace Application Projects
• These projects require you to compile a range of evidence to demonstrate your competence

Recognition of Prior Learning (RPL)

Recognition of Prior Learning (RPL) is the process of recognising competencies obtained by an individual through previous or current work experience, life experience or training.

A student may be considered for recognition if they have:

• Successfully completed a similar module or subject in a course studied with another Registered Training Organisation (RTO)
• Relevant industrial, workplace, community or life experience

Recognition requires that a student provides evidence of either previous Qualification/s or Statement/s of Attainment or detailed evidence of their current competency.

The evidence usually entails examples of:

• Direct evidence e.g. video of demonstrating a workplace procedure; a completed work project
• Indirect evidence e.g. a project completed off the job such as a research project
• Supplementary evidence e.g. third party reports from peers or supervisors

The evidence may cover individual units of competency or a number of competencies

A route to learning can be planned with the candidate and the assessor.

Forsythes Student Information Handbook can be accessed at:

http://www.forsythestraining.com.au/

The Student Information Handbook covers the following topics:

• Welcome
• Company profile
• Student registration process
• Student Induction
• Student records and information
• The assessment process and policies
• Rights, responsibilities and standards
• Student Feedback
• Recognised Prior Learning (RPL), Recognised Current Competency (RCC), Direct Credit Transfer (DCT)
• Appeals Process
• WHS Policies and Procedures

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For further information or to make a course booking call (02) 4969-0690